Client Testimonials

John Rocco - 2008

I found Korin through the internet due to my relocating from out of state. She was very organized and accessible to me when I needed her.

The Lovaasens - January 2007

A friend referred us to Team Downs, and their performance was very good! In finding a home for us they were very willing to show us properties during non-business hours. They were good with communicating with the selling agent and good price and allowance negotiations. In selling our home, the speed with which a buyer was found for the property was great! Good communication about the process.

Jenny Sosa - January 2007

I enjoyed my experience with Shannon Casada. She was helpful, smart, responsive, and never left me hanging. I found her follow through the most valuable.

The Scotts - February 2007

We would most definitely refer Team Downs to anyone in the market needing real estate services. We could not have been more happy with how hard the team worked for us to get our home sold. Thank you for thinking of us at tax time and sending us another copy of the settlement statement. That is another way that you guys go above and beyond what is expected. We will keep our eyes and ears open for referrals for you!

Terry and Crystal - 2007

Your performance was an A+. Team Downs patiently assisted us when our wants changed and you all always listened and gave practical advice.

The Spurlocks - August 2007

I was referred to Shannon Casada with Amy Downs & Associates by a friend. She gave excellent performance with being available and especially helpful at staying in touch with us in Houston. She was upbeat and trustworthy. I would recommend her to anyone I know in the market to buy a home.

Stan Beeman - August 2007

My wife found Amy on the internet. She gave us five star performance throughout the transaction by listening to our concerns and making suggestions to get our home sold quickly and for a fair price. There is not anything that she could have changed to make things better during the transaction. She did a great job!

I located Amy Downs & Associates on a Google search engine. I worked with Shannon Casada, and her performance was excellent. The willingness to be with us from start to finish with complete attention was most valuable, along with the appreciation of our business. She has great communication, was eager to do business, willing to listen and educate. We thank you. Shannon is a definite plus for your business . She is friendly (and I drove her crazy), knowledgeable and a definite 'go-getter'. She reflects what all real estate agents need to be. I hope to work with her in the future, and I will refer her to others.

The McGuires - October 2007

Amy Downs & Associates were very efficient and delivered what was promised from great communication to follow up and availability. They far exceeded our expectations and had dependable service that was done in a very professional manner. We would recommend this team to anyone we know that is in the process of buying or selling real estate.

The Clifford's - December 2007

Shannon represented us when we bought our home. We were presented with plenty of comparables when negotiating the listing price for our home. They sold our home quickly in a slower market.

The Rannebarger's - December 2007

I found Amy's team from a search on Google. I think the entire experience was great. We first thought we wanted a pre-owned home, but ended up going with a new home. Shannon was open, honest, and always available. She explained things to us in a way that was very understandable. Being first time home buyers, we didn't know much on how things worked!

The Colson's - December 2007

Korin was accessible, listened, and delivered what was promised. I would use her again when I need a real estate professional!

Patricia Buford - 2006

I have had agent's to show my property and have been present. Amy showed my home on April 26th, and I was so impressed over the way she handled the prospective buyers compared to other agents. She was very professional and detailed during the showing. I think and credit her as being a very professional agent and her company is very lucky to have her as an agent in their company. There should be more agents like her.

The Kaylors - August 2006

My daughter referred me to Team Downs. They were always professional and available for any problem or question that arose.

Cheryl Anemone - August 2006

I heard about Amy through an advertisement and her performance was excellent. Amy even made some personal sacrifices in the end just to get my home sold.

The Effels - August 2006

Amy, I look forward to working with you again. These days it's hard to find a Realtor that will "Get'er Done" when time is short. You came through for all of us and we're very happy. Next time I am aware of someone looking to buy or sell a home I'll send them your way for sure. Quite honestly you could not have done a better job!! It was Perfect, Terrific! The Best!!

The Finigan's - August 2006

I was referred to Amy through an upgrade program through Ryland Homes. Amy's performance was excellent. I couldn't have asked for better customer service than what we received from Team Downs. Communication is what I found to be the most valuable aspect, and I was very satisfied with the work you all performed in my best interest.

The Marquez' - August 2006

Team Downs- ALL my calls and emails were returned promptly and you really understood and listened to what we needed. The quality of your service is outstanding! We were treated like family!

The Merrymans - September 2006

Team Downs, Your performance was excellent, and you kept us in the loop at all times.

The Pratleys - September 2006

Amy, Your performance was a 10! You always kept in touch. You did a great job. Many thanks for all your hard work.

The Boones - September 2006

Team Downs performance was great. You all had very prompt response time to e-mails and were always very professional in all regards.

The Krause's - December 2006

You are awesome! We will continue to refer you whenever we can!

Lisa Boothe - December 2006

Team Downs' performance was Great! They were always timely, caring and ready to give advice.

The Littlejohns - 2003

I was sent to Amy by Ryland Homes and her performance was excellent. Amy was great, I really appreciated her advice on the selling price for my property.

Wendy Story

I was referred to Amy's team from Highland Homes. They sold our house very fast, and I don't think there was anything they didn't do to sell it.

The Reids

Amy did an incredible job marketing and selling our home. She immediately saw the value in our home, set a price significantly higher than any other Realtor had advised and then went out and got it. Our house sold in 17 days and we made more money than we thought we would! We couldn't be happier.

The Arnolds

It was the little things that we appreciated in Amy. Amy was beside us every step in the building process. Amy's follow-up was great. We are happy in our new home and she has checked in with us to make sure we are doing okay. You can be sure that Amy represents her company well. You should be proud to have her on your team. Please forward this to anyone who should see this feedback.

The Baldwin's

We found Amy on the internet after deciding to relocate from California back to the Dallas area to be closer to our family. She immediately began working with us to find the perfect home. Our criteria wasn't uncommon, we wanted a fixer upper for the least amount of money with a great turnaround investment opportunity. She began printing home listings and faxing them to me on very short notice. It wasn't long before we found our dream home. With the assistance of Amy's buyer agent, we had a wonderful experience and would recommend them as our Realtor.

Pam Stoldt

A neighbor referred Amy to me, because she was successful in the sale of his home. Her performance was great, and she sold my home in 30 days. Our previous listing agent held the listing for 90 days and hardly showed the property. There isn't anything I can think of that she didn't do to promote the sale of my home, and I will continue to refer her business in the future.

Mike Jenny

Hi Amy, I just wanted to thank you for the assistance in finding and purchasing our house. It was very nice of you to leave the gift in the kitchen. Moving has been crazy, but we got it all moved in. Now the fun of unpacking it all is going to start. Thank you for your help through the whole process.

The Perry's

Thank you for all your hard work!

Adam and Clarise

Amy was always there for us regardless of time or day. On both the sale and purchase of our homes we were very impressed with the handling of the paperwork every time it went through the title company.

The Echols - December 2005

The most valuable thing Amy did for us was listing our house so fast on her website with the pictures of my home. She also used multiple listing sources.

The Borens

We heard of Team Downs from the Move-Up America Program. Amy was very honest with us, I felt like she was the only one I could trust in the process. We give her an A+ in the business!

Chad Kopeki

I was referred to Amy through a friend. Her performance was great with quick response time to my calls and email. I also like the fact that Amy gave me a list of things to expect before the purchase of my home was complete.

George Aponte

Hi Amy, I first and foremost want to send thanks to you and your staff for being so supportive of me in the attempt of selling my house. You constantly maintained a professional demeanor throughout this arduous process. I would most definitely like to send special thanks to you for constantly looking out for my best interest when it came down to helping me.

Angie Toerper

Dear Amy, Thank you so much for providing us with listings in the Rowlett & Richardson area. We appreciate your help and prompt response to our questions. If we come across anyone looking for houses in Rockwall/Rowlett we will definitely refer them to you.

The Sages

Amy and Shannon, Thanks for all your work with us. It was a pleasure working with you.

Darlean Cheatham

I called Amy because of all the signs she had in my neighborhood. Her performance was perfect. Her patience and concern in helping me through the selling process, always being available to return calls and answer calls, her advertisements, reports and updates were all very valuable. She can definitely use me as a reference in the future.

Shirley Oxman

I received a 'Just Sold' card from Amy on a rental property I own. I called her for a market analysis, and she had kept in touch with me since my first call to her. She provided excellent service and good follow-up. She always returned my calls right away and found a lender to close the buyer, she didn't represent, timely, when the buyer's agent could not find a lender for her own client. She has my permission to use me for a future reference.

- The Gerharts

Melissa Kaemmer

Amy was referred to me by my landlord who was selling the condo I was currently leasing. Amy was incredibly helpful! I was a first time home buyer and very nervous. Amy did a great job educating me every step of the way. Her patience and education were most valuable to me. Amy always had time to answer 'just one more question'. Her referrals to other professionals were very appreciated. I absolutely would recommend Amy's team to anyone needing to buy or sell a home.

Larry and Karon Richter

We found a listing on realtor.com that had Amy as the listing agent. We followed up with a look at her website and scheduled a view of the listed home. She was professional, easy to work with and very responsive to our taste and style of home. Amy created a profile of potential properties and provided e-mail listings in a timely manner, which we could evaluate and then set up showings. We wish we could have found a home sooner, however she was very gracious and drove all over the countryside for which we are very grateful. She can absolutely use us a reference.

John and Stefanie Killian

Amy was referred to us by a friend that had used her to sell their property and purchase land to build on. She did a great job with the sale of our home and provided us with regular marketing updates, which were most valuable. She has our permission to use us as a reference.

Daron and Colleen Jetton

Selling our home and building a new one was a big step for our family to make. There was always that doubt that something would go wrong during the process. As issues came up, they were discussed with us and taken care of promptly. Our whole experience in this process was excellent. Amy Elder and her team have a lifelong friend and customer and I would recommend them to anyone looking to buy or sell. Thank you for everything.

Dollie and Bennie Taylor

We wanted to send our thanks and appreciation for being so thorough and timely in selling our home on Jasmine in Rowlett. Your promptness and help meant so much to us. We have and will continue to recommend you and your personnel to our family and friends. Again many thanks.

Vince and Susan Voyles

We very much appreciated Amy's help with selling our home. She was very efficient, always available to answer a question and always knowledgeable in answering our questions. She worked hard to sell our home in a market that was a little slow at the time. It was hard to sell a home that we lived in so long and she was even there to comfort me and let me know everything would be alright. Again, thanks for everything.

Ron and Barbara Wood

Amy had barely gotten the ink dry on the contract before we were receiving calls to see the house. Amy's staff are very professional and helpful. We showed the house a total of 21 times in less than 10 days. We had a contract and sold the home in 11 days. WOW. . .surprised us! I would recommend Amy and her staff to everyone in the area. Amy only wants what's best for her clients, I would not hesitate to use her again if the need arises.

Jane Shirey

Buying a house through Amy's Team was a great experience. Her team manifested themselves with great professionalism. Throughout the buying process all my questions and concerns were quickly and efficiently addressed. At no time did I ever feel my time was being wasted. I know anyone will be taken good care of.

Darin Clarke

This is my second time to use Amy's Team because of her ability to work well with customers. They were timely with documents and service.

Martin and Mona Mendoza

Amy was referred to us from a previous client. Her market analysis and marketing service reports were most valuable. We rate her performance as excellent.

John and Melanie Parks

We met Amy through social activities. She was persistent to sell our home. She provided graphics promptly when they were empty. She was knowledgeable about all of the information I needed to work through the home selling process.

Bruce and Charlotte Richter

We were referred to Amy. She walked us through everything. We were totally new to this process, and she made it very easy.

Sam and Cindy Wade

Amy kept us informed about what was going on with the sell of our house. We couldn't ask for anything more.

Joby and Michele Peacock

Amy's Team provided outstanding service. We had continuous contact with them about our house selling status, and they listened and worked with us on our concerns. Their advertising and communication were most valuable.

Lowell & Norma Ginn

Amy, Thank you for a job well done!

Jamie & Brandon McNabb

Coming from San Antonio, we did not know much. Your knowledge of Wylie and the surrounding area help make us feel confident about moving to this area.

Tricia Johns

Amy was always there to answer any questions or concerns.

Jamie and Jenifer Gerhart

Amy was referred to us by a friend. She had sold their home in Rowlett. She provided outstanding service to us throughout the home selling process. We were always kept informed about everything and no matter how many times we called her, Amy was always very patient and helpful. This was very valuable to us. There wasn't anything she could have done more to help us out. Amy can use us for a reference in the future, and we'll be glad to give her name to anyone we know needing real estate services in the future.

Danny Emerson

Amy did an excellent job with the sale of my home in Rowlett. She was very helpful in every way. She can use me as a reference in the future.

Rick Plunk

I called Amy because I received something in the mail from her at least once a month for the last three years. Anything from 'Just Listed' to 'Just Sold' cards, newsletters, flags on the 4th of July, etc. She provided outstanding results with the sale of my home. Her advice and visibility were most appreciated during the home selling process. The only thing she didn't do for me was mow my lawn.

Darrell and Amy VanLeer

We had used Amy previously to sale a home and purchase the one that we recently sold. She did an excellent job during all transactions. She gave us the personal attention that we needed during the selling process, and she was always available to assist us with questions during the transactions. I can't think of anything that she didn't do to help us out.

Troy and Anita Roland

We chose Amy to market and sale our home due to her presence in the neighborhood, from the signs that continuously listed her name as the listing agent throughout the neighborhood to the follow-up 'Just Listed/Sold' postcards. The performance was outstanding and the service was very professional. On a percentage scale, she exceeded 100%. The things that were most valuable to us were the immediate feedback on the best ways to get our home sold and the written marketing service reports that outlined everything going on with our home. Amy's personality and humor made us extremely comfortable. I would most definitely recommend Amy to anyone who wants to buy or sell a home.